VUDU BX100 User's Guide download pdf (Page 41)

TROUBLESHOOTING

Problem: My remote control does not seem to be as responsive as it should be.

Solution: Should you find that your remote is responding slowly or sporadically to commands, first

double check that your antenna is firmly attached to the VUDU Internet Movie Player. The

antenna must be connected for your remote to function properly. It may also help if the

antenna is pointing straight upwards. If this does not help, or you believe your remote’s signal

is encountering interference from another device, you might consider adjusting the player’s

sensitivity to the remote. You can learn more about this option in the Remote Settings section

of this User Guide.

Problem: My remote control does not seem to communicate with my VUDU Internet Movie Player.

Solution: The remote control may need to be re-paired to the player. For instructions, please go to

VUDU Remote section of this User Guide.

Problem: Using the S-Video or Composite video cables, I do not get any video signal from VUDU.

Solution: Ensure that the 480i (SD) – 480p (HD) switch next to the power connector on the back of the

player is switched to 480i when using S-Video or Composite video.

Problem: Using Component video cables (Y/Pr/Pb), the video signal looks much too red or blue.

Solution: The cables are probably not connected to the right connectors, either on the VUDU side of the

cable or on the video display. (This could also occur with a video switcher or A/V receiver, if

cabled through those devices).

Problem: Switching to 1080p in Video Settings just blanks my video display and takes me back to the

Video Settings menu and my previous setting.

Solution: VUDU supports 1080p at 24 frames per second. Chances are the video display you are using

only supports 1080p at 30 frames per second. Please refer to the documentation for the video

display to find what it supports. If 1080p/24 is not supported, it’s recommended to use 1080i.

Problem: Using Component video, S-Video, or Composite video, no sound comes out of the speakers in

the video display.

Solution: The only video connection that actually supports audio inherently is HDMI. If component, S-

Video, or composite video are being used, a separate audio connection must also be used.

This can be either stereo analog (red and white RCA connectors), optical digital, or coaxial

digital audio connections.

Problem: I find that the various menus do not seem to occupy the entirety of my video display.

Solution: You may need to go into Info & Settings -> Video Settings -> Overscan to adjust the four

borders of the video output to meet with edge of your video display. More instructions for this

are located in the Adjust Overscan section earlier of this User Guide.

Problem: Some titles seem to appear in a small box with black borders on all four edges of the video

display.

Solution: The particular title being viewed was probably not originally encoded with an anamorphic

video signal. This means that the content is not inherently widescreen, so when it was

originally encoded, black bars were added to the top and bottom of the video. Since it’s a

fullscreen 4x3 video signal (and not 16x9 widescreen), VUDU is probably set to “Boxed” for

the “Display of Fullscreen Playback” setting in Info & Settings -> Video Settings. In cases

like this, it should probably be set to “Zoomed” rather than “Boxed”.

Problem: Some movies appear to be stretched out horizontally across the video display.

Solution: Similarly to the scenario above, the title probably carries a 4x3 fullscreen video signal. In this

case, it’s likely that VUDU is set to “Stretched” for the “Display of Fullscreen Playback”

1 2 ... 36 37 38 39 40 41 42 43 44 45

Comments to this Manuals

No comments

VUDU BX100 User's Guide Page 41

Comments to this Manuals